ORGANISATIONAL CHALLENGES AND BENEFITS OF E- HRM IMPLEMENTATIONS IN GOVERNMENTAL ORGANISATIONS: THEORETICAL SHIFT FROM TOE MODEL

Abstract

The main purpose of this article is to extend organisational context of TOE (Technology- Organisation- Environment) model through understanding the challenges and benefits of e-HRM implementation in governmental organisations in Bangladesh. The main contribution of this perspective is to demonstrate a theoretical shift from 1990 to 2018 because the advanced technology is a critical part of the organisations in the current century. In order to do this research, we conducted 30 semi- structured qualitative interviews (15 in each organisation) at Ministry of Foreign Affairs, and Ministry of Public Administration in Bangladesh. Based on the findings of this research, we found ‘IT (Information Technologies) Knowledge and Skills’, ‘Change Process’, ‘Employees’ satisfaction and motivation’, and ‘emerging role conflict’ as a micro- organisational context in addition to macro- organisational context that are ‘formal and informal linking structures’, ‘communication process’, ‘size’, and ‘slack’. Thus, we provided a theoretical contribution to the previous TOE model and we developed the model based on the current technology and organisational environment.