Abstract
Order picking — as a warehouse function — is often considered to be critical for the public manifestation of a supply chain. Underperformance can result both in unsatisfactory customer service and in high cost. In this paper the author will give an overview of planning problems and corresponding methods which have been suggested in the literature for the reduction of cost and the improvement of customer service in picker-to-product systems. In particular, the following central issues will be addressed: item location, order batching, and picker routing.
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