OPTIMIZING VISITATION SERVICES: A CASE STUDY OF FEMALES DORMOF URDANETA DISTRICT JAIL

Abstract

Jail visitation services lies in recognizing the inherent value of human connection, support, and accountability in promoting rehabilitation, maintaining human rights, and fostering successful reintegration into society for incarcerated individuals. This study focused on the assessment of the visitation services offered at the Womens Dorm of Urdaneta District Jail.The study made use of mixed method of quantitative and qualitative descriptive research design among the 27 Person Deprived of Liberty in Urdaneta District Jail Female Dorm. The research findings suggest that the visitation services at Urdaneta District Jail Female Dorm are highly satisfactory, with an overall rating of 3.74, indicating a high level of contentment among female Persons Deprived of Liberty (PDLs). This underscores the exceptional quality of visitation services provided by the jail, attributed to the provision of basic and exemplary services aimed at ensuring the well-being of PDLs and their families. Despite this overall satisfaction, specific areas for improvement have been identified. The E-dalaw area received the lowest mean rating of 3.41, indicating a need for enhancement in its equipment and facilities. Additionally, concerns related to sudden visitation cancellations, vaccination requirements for children visitors, and ventilation in the visitation area highlight key challenges that require attention to further optimize the visitation experience for both PDLs and their families. Addressing these issues will contribute to maintaining and enhancing the high standard of visitation services offered by Urdaneta District Jail Female Dorm.By addressing these challenges, Urdaneta District Jail Female Dorm can continue to uphold its reputation for exceptional visitation services while fostering a supportive environment for rehabilitation and reintegration.