Optimizing Physician’s Requirement in a Tertiary Care Hospital in India Using Erlang’s Method

Abstract

The study has attempts to use ERLANG method to find out if a change is needed in the existing manpower with respect to physicians in various departments. The methodology involves calculating the time taken by the doctor of a selected department to carry out multiple activities like consultation of patients, performing minor or major surgeries, other procedures as per the requirement of the department by observation, interaction with staff and accessing required information from Hospital Information System for the departments of surgery, General Medicine, Orthopedics and Emergency Medicine.