Abstract
Effective last-mile delivery operations are essential for both customer happiness and long-term business growth in the ever-changing world of e-commerce. This study thoroughly examines the ground-breaking tactics and creative solutions that Flipkart, one of the biggest e-commerce companies in India, used to streamline its last-mile delivery processes. After a thorough examination that takes into account strategic network development, customer-centric efforts, and technical advancements, this paper clarifies the various tactics that have helped Flipkart become a leader in last mile delivery excellence. This paper examines the larger implications and practical insights for transforming last mile delivery operations in the e-commerce business, based on the analysis of Flipkart's case study. Keywords: Flipkart, supply chain management, e-commerce, last-mile delivery, and logistics optimization.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: International Scientific Journal of Engineering and Management
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
