Optimization for Reducing Work Stress through Strengthening Adversity Intelligence, Interpersonal Communication, Tasks Interdependence and Service Quality

Abstract

A situation where an individual experiences pressure or tension in their work environment which results in the individual responding negatively and feeling burdened in completing their obligations is called Job Stress. Work stress is an unpleasant condition faced by teachers in carrying out the tasks assigned by the institution. Educational institutions have their standards according to the objects of work carried out. Work standards can be set based on main tasks, functions, and responsibilities to obtain optimal results in assessing performance, but if an employee is assigned tasks that do not comply with the standards set, he will experience work stress. This research aims to find strategies and ways to reduce work stress in vocational school teachers by researching the influence of interpersonal communication adversity intelligence variables, task interdependence, and service quality. This research uses the path analysis method to determine the influence between the variables studied and the SITOREM method for indicator analysis to obtain optimal solutions to reduce work stress in vocational school teachers.