Abstract

through the overall structure analysis and design of hotel management information system such as system software structure, system network structure and work procedure etc, this system realizes network management of hotel business, solves information communication and procession among departments. This paper analyzes characteristics and shortages of k-means cluster algorithm and ID3 decision tree algorithm, it also puts forward improved methods for its shortages and applies it into client analysis function module of hotel-client relation management system to identify the potential client group. Introduction As one of the industries opening to the outside world, hotel industry has stridden over the primary development stage and it is gradually going towards the mature stage . The gradual opening of market economy, quick development in tourism industry and promotion in living standard of citizens and transformation in consumption concept in China provide good conditions for quick development of hotel industry in China, gradual increase of residents in China and hotel consumption demand are the core driving force for industry development. With the quick development of information technology and computer hardware technology, the way of people dealing with information is slowly changing . Information technology is replacing the traditional information procession and information management tasks through its merits such as quick and correct information procession, friendly terminal interface to users etc, traditional hotel management appearance also has fundamental changes, manual management mode not only restricts management scope but also it is easily to occur mistake in the process of hotel management appearance, so it not only reduces service quality for customers, but also has great effect on hotel asset. This paper makes observation, analysis and research on design and realization of information management system for one hotel, it presents the overall structure analysis and design of hotel management information system through system software structure, system network structure and system function component, it also establishes relevant work of intelligent self-service platform, makes charging and settlement according to usage condition. In this paper, it analyzes characteristics and shortages of k-means cluster algorithm and ID3 decision tree algorithm, as for its shortages, it puts forward the improved methods and applies it into client analysis function module of hotel-client relation management system to identify the potential client group. System Design The overall system structure design The system design adopts modularized design and attributes complicated system into one module according to different functions. Every module has independent function, but all the modules make organization and form conforming entirety according to designated methods, so that it can complete the functions required by the whole system. Hotel management system mainly includes foreground operation, data management, and system management. Foreground operation mainly includes reservation registration, change registration, query, additional margin, clear, data management is mainly guest room management, adds guest room information and guest information, system 4th National Conference on Electrical, Electronics and Computer Engineering (NCEECE 2015) © 2016. The authors Published by Atlantis Press 849 management includes user management and privilege management. The static design of system also should include background business, in this paper; I illustrate human resource management business and accounting management business, material supply management business. The package diagram of hotel management system is indicated by figure 1. According to figure, we can see that system is mainly divided into clerk information management, menu information management, ordering information management, desk information management, supplier information management, consumption record management, client feedback information management etc. Foreground function module design includes guest room reservation management module design, guest staying management module design, guest room change management module design, guest check-out management module design; background function module design includes human resource management module design, accounting business module design, food service management module design, material supply module design and system management module design. Hotel Management System Reception Manager Backstage management Reservation Management Guests staying Management Room change management Guests Check Management human resource Management System Management Food Service Management Material Supply Management Accounting Business Management Figure1 Package diagram of hotel management system System network structure System structure adopts distributed network structure of II grade, monitoring computer of every floor and guest room server adopts network topology structure based on C/S star shape, it uses TCP/IP to make communication, adopts quick Ethernet link and realizes it through Winsock. The lower machine is the level two of controller, it is responsible for site control and information collection, floor monitoring computer is upper machine, it timely monitors all the guest rooms in this floor, realizes correction of display and control parameters, information procession.

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