Abstract

ABSTRACT This paper investigates the effects of unsuccessful repairs on the optimal periodic replacement policy for a repairable product with multiple attempts of minimal repair under the free-repair warranty. The motivation for this study is based on the novel notion of ‘multi-attempt minimal repair’, first introduced by Cha and Finkelstein (2024a, 2024b), in which they highlighted various practical reasons and examples to illustrate that minimal repair attempts may sometimes fail and need to be repeated until success is achieved. Their repair model and useful properties served as the motivation for this study. For both the warranted and non-warranted products, cost models are developed from the user’s perspective, and the corresponding optimal replacement policies are derived to minimize the long-run expected cost rates. By comparing these optimal policies, we show that the optimal planned time for preventive replacement should be adjusted toward the end of the warranty period, and the effects of unsuccessful minimal repair produce different degrees of impact, respectively, on the warranted and non-warranted product. Finally, detailed numerical examples and computation results illustrate our findings, and some insightful observations about practical and managerial implications are concluded.

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