Abstract

Universal service has been adopted by many countries to bridge the digital divide between Information and communication technologies (ICTs) “haves” and “have-nots”. The key goal of universal service is to provide telecommunications services to “needy persons” at “reasonable” rate. It is, therefore, critical for policymakers to make decisions on what is a “reasonable” price or subsidy for “needy persons” so that the targeted users do utilize ICTs and benefit from them. This paper analyzes universal service subsidies in providing subsidized Internet access from a pricing point of view through a hypothetical scenario where the subsidized users being subsidized through a price subsidy and non-subsidized users share the same network operated by a service provider. We propose a service differentiation system based on priority queuing to accommodate both groups of users, and model such a system as a Stackelberg game from both a revenue-maximizing service provider perspective and a social welfare maximizing planner’s perspective. We then analyze the optimal prices that maximize the service provider’s revenue and social welfare respectively, investigate how the revenue maximizing price and social welfare maximizing price are effected by users’ willingness to pay and the subsidy ratio, and evaluate the revenue maximizing solution on welfare grounds using the social-maximizing solution as a benchmark. Interestingly, the optimal revenue maximizing solution corresponds to the socially optimal solution in terms of social welfare under the optimum subsidy ratio that maximizes the social welfare. This suggests that the subsidy ratio can be used as a tool to induce the revenue maximizing service provider to set a price that leads to social optimality.

Highlights

  • Information and communication technologies (ICTs) represent the best way to foster productivity and create opportunities for sustainable economic growth and employment

  • The objective of this paper is to study the pricing problem in providing subsidized Internet access through a hypothetical scenario where the universal service subsidies are used to fund “needy persons” directly through a price subsidy, namely the services is provided to the subsidized users at a subsidized price, which is a percentage of the standard price

  • We propose a service differentiation system, in which the non-subsidized users have higher priority than the subsidized users, based on priority queuing theory, with price subsidy for the subsidized users that can be viewed as a means to price discriminate between the two types of users

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Summary

Introduction

Information and communication technologies (ICTs) represent the best way to foster productivity and create opportunities for sustainable economic growth and employment. Providing subsidized Internet access has been seen an important and necessary step to ensure that all segments of society, especially the underserved urban poor and rural communities, can access telecommunications services and narrow the digital divide [4] It is, critical for policymakers and regulators to make decisions on what is a “reasonable” price for “needy persons” in providing subsidized Internet access. A revenue-maximizing price derived from such a non-cooperative game model might not be a social optimal solution, where the sum of surpluses of all players-the government who pays the subsidy, the universal service provider, the non-subsidized users and the subsidized users-is maximized.

The Tragedy of the Commons
Service Differentiation in a Priority Queuing System
Revenue Maximization
Social Welfare Maximization
Findings
Conclusions
Full Text
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