Optimal Contract for Machine Repair and Maintenance

Abstract

Maintenance outsourcing is quite common in industries that rely on complex and critical equipment. Instead of investing in the maintenance facilities, firms outsource maintenance activities to specialized companies. However, it may be hard for firms (i.e., principal) to observe whether maintenance companies (i.e., agent) put sufficient resources into providing the best service, which gives rise to agency issues. In a dynamic environment in which an agent is responsible for both maintenance and repair of a critical machine, how the principal uses payments and termination to tackle agency issues is a challenging problem. In “Optimal Contract for Machine Repair and Maintenance,” F. Tian, P. Sun, and I. Duenyas provide theoretical guidance on designing the optimal contract to induce efforts from an agent to efficiently operate a machine. Although they consider the very general contract forms, the optimal contracts demonstrate simple and intuitive structures, making them easy to describe and implement in practice.