Abstract

<p>King Saud University has been seeking to achieve excellence and leadership; this is shown through seeking to advance towards the best and to cope with the universities needs by qualifying its employees academically and practically in various fields. Throughout this journey of excellence, King Saud University has adapted the quality system implementation in 2007.This study aims at presenting the opinions and suggestions of faculty members regarding quality implementation mechanisms in the departments of Faculty of Arts at King Saud University. To achieve the goals of the current study, the researchers depend on a questionnaire, which was constructed by both of them to collect data. This tool was constructed based on the standards steps of constructing a questionnaire. The tool has included several focus points which are: social and academic characteristics of the study community that consists of faculty members (n=273), strategies (vision, mission, and goals) which include 8 statements, evaluation which includes 14 statements, and finally communication and engagement which include 5 statements. In light of the results of this study the researchers recommend considering the goals of Quality Units in the departments of Faculty of Arts so that they agree and serve the goals of the development process and the quality in the college and the university, in addition to introducing a clear and announced plan of quality to all employees in the department. In addition, they suggest that Quality Units in the departments of Faculty of Arts should hold training workshops and courses to clarify quality requirements and ensures that they are understood by the employees. </p>

Highlights

  • Introduction and BackgroundHigher education sector is witnessing a greater attention at all levels due to its contribution to the development and the advancement of the community towards excellence

  • 4.1 Results Related to the First question: What Are the Opinions of Faculty Members in the Faculty of Arts at King Saud University regarding the Mechanism of Quality Implementation?

  • There are three variables that determine the answer to this question as follows: 1- Regarding faculty members’ answers in the Faculty of Arts towards quality implementation in the department

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Summary

Introduction

Higher education sector is witnessing a greater attention at all levels due to its contribution to the development and the advancement of the community towards excellence. Garret (1996) mentioned that higher education division is a result of realizing the importance of education in economics, social growth, market orientation movement, and the global role of academic research in developing countries. Development of higher education has proved its importance during the time of information technology for its crucial role in developing the community and promoting it towards the better. Freser (2008) described this development as a transition from what was known in the industrial era to the information technology era, as it transitioned local universities from its localized and narrow situation towards a global level. Universities are getting ready for realistic adaptations and competitions through technical development and flexibility to change. Universities get adapted to current changes by modifying their mission and strategies in addition to reconstructing their operations (Freser, 2008)

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