Abstract
ABSTRACT On July 26, 2010 Enbridge Energy, Limited Partnership (Enbridge) reported the release of more than 800,000 gallons of crude oil, portions of the release entered into Talmadge Creek and then to the Kalamazoo River. The Unified Command established the Shoreline Cleanup and Assessment Technique (SCAT) process which followed a classic model. The shoreline was assessed, cleanup took place, and the shoreline was reassessed to document that the recommended methods were followed and that the desired results were achieved. The perception of SCAT at the response was something quite different. SCAT took on a persona of a mysterious, all-knowing and omnipotent power. Questions floated around such as “what does SCAT think about…” or, “Why won't SCAT let us…”, and “get SCAT's approval to…” These questions gave the perception that the SCAT process was not working, when, in fact it was working quite well. This problem of SCAT being something more than the assess, cleanup, reassess process had occurred at other r...
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