Abstract

Building maintenance is essential in preserving buildings’ appearance and performance. It needs to upkeep the building performance to prolong its value and building life cycle. Malaysia is still lacking in managing cost for building operation and maintenance. It has been found that the cost for housing maintenance is high due to poor maintenance practices. In order to get better understanding on how to manage the cost, this study reviews the contributing factors that affecting operation and maintenance cost of stratified buildings in Malaysia. The research first identified the factors through extensive literature review and scrutinize on factors that affecting and can minimize operation and maintenance cost. This literature review offers insight into building maintenance scenario in Malaysia focusing on the issues and challenges. The study also finds that operation and maintenance cost for housing in Malaysia is still in poor state. Interestingly, this paper revealed that operation and maintenance cost is also influenced by three significant factors like expectation of tenants, building characteristics and building defects. Measures to reduce the housing operation and maintenance cost are also highlighted so that this study can be a stepping stone towards proposing efficient and effective facilities management strategies for affordable housing in future.

Highlights

  • Buildings have been considered as one of the most valuables assets of a nation to provide people with shelter and facilities for work and leisure

  • Error and defects occur during design & construction stages will result later in high maintenance costs As example state in Al-Hammad et al [1], it is noted that contractors, architects/engineers and owners agree inadequate structural design the significant design defect

  • An extensive literature review was conducted and authors concluded that operation and maintenance costs are influenced by uncontrollable factor like expectation of tenants and building characteristics

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Summary

Introduction

Buildings have been considered as one of the most valuables assets of a nation to provide people with shelter and facilities for work and leisure. Building maintenance as defined by The Chartered Institute of Building is a work undertaken to keep, restore or improve every facility in every part of a building, its services and surrounds to an agreed standard, determined by the balance between the need and available resources. It requires all departments in an organisation to cooperate in ensuring that the assets of the organizations are planned, provided, maintained, operated and disposed off at the lowest total cost to the organization [28]. This figure is taken into account, the actual value of repair and maintenance works in Malaysia would be higher [2]

Operations and Maintenance Management
Building maintenance scenario in Malaysia
Methodology
Contributing Factors Affecting Operation and Maintenance Costs
Lack of details
Findings
Literature search and Interview Questionnaire
Conclusions

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