OPERATIONAL EFFICIENCY MEASUREMENT AT SELECTED AIRPORTS

Abstract

With the development of air transport, the capacity of airports increasing in use day by day is insufficient. Therefore, it has been thought that airports should be used effectively and efficiently. A number of studies have been conducted by airport managers and competent authorities to improve effectively and efficiently in airports. Many performance measurement methods are used in these studies. Data Envelopment Analysis (DEA), where many input and output variables are used, is one of the most widely used performance measurement methods in airports. In the first part of this study, the importance of performance measurement at airports is mentioned. In the second part, the previous studies with the DEA in the airports were researched. In the third part, information about the DEA was given. In the last part, operational efficiency measurement of 20 airports which can be accessed within the first 25 airports of the world in terms of number of passengers was done with DEA. In the analysis phase, input variables such as runway number, aircraft number, gate number and terminal area size are used. Total number of flights, total freight and total number of passengers were used as output variables. In the conclusion section, suggestions for ineffective airports are presented. http://dx.doi.org/10.17130/ijmeb.2017ICMEB1735613