Abstract
Purpose This paper aims to assess the tie-in between psychological contract breach (PCB) and job satisfaction (JST) amongst medical doctors (MDs) working in two stress-prone regions of Ghana, and further analyses the moderating effect of openness to experience (OPE) on this tie-in. Design/methodology/approach Responses from 214 MDs were analysed. Questionnaires were self-administered. Research philosophy was positivism, research approach was quantitative, research design was explanatory and study design was cross-sectional. Test of normality, Kaiser-Meyer-Olkin measure of sampling adequacy and Bartlett’s test of sphericity were applied. Both reflective measurement and structural models were assessed. Path coefficients were analysed using partial least squares (PLS) algorithm tool and moderation effect was conducted using the product indicator approach. Control variables were sex (GEN1), age (GEN2), employment type (GEN3) and tenure (GEN1). A significant level was set at 5%. Smart PLS 2.0 M.3 software was used. Findings The analysts found support for a significant moderating effect of OPE on the tie between PCB and JST, such that the consequences of PCB on JST was minimised for MDs who scored high on OPE trait. Practical implications PCB, if not addressed, may lead MDs to be less satisfied with their jobs. In stress-prone health zones where PCB exists, MDs who are inspired, creative, self-sufficient, experimenting and visionary are more likely to be satisfied with their job. Originality/value This study offers health-care literature on the moderating role of OPE personality dimension on the bond between PCB and JST, using PLS-structural equations modelling, which is a superior and robust analytical tool.
Highlights
The concept of a psychological contract (PC) implies that there is an unwritten set of expectations operating at all times between every member of an organisation and the© Samuel Koomson and Abigail Opoku Mensah
This study offers health-care literature on the moderating role of openness to experience (OPE) personality dimension on the bond between psychological contract breach (PCB) and job satisfaction (JST), using partial least squares (PLS)-structural equations modelling, which is a superior and robust analytical tool
This paper concludes that medical doctors (MDs) operating in the Upper East (UE) and Upper West (UW) regions of Ghana are bedevilled with breaches in their PC
Summary
The concept of a psychological contract (PC) implies that there is an unwritten set of expectations operating at all times between every member of an organisation and the. © Samuel Koomson and Abigail Opoku Mensah. The full terms of this licence maybe seen at http://creativecommons.org/ licences/by/4.0/legalcode
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