Abstract

This paper investigates the adaptation of one of the Big Five Personality traits namely Openness in local community acceptance toward local government information system. The data collected via survey based on Openness statement taken from Big Five Personality Inventory item. This is to gain idea regarding acceptance on information system such as information system services in local government agencies in Northern Malaysia that has been introduced to them. Questionnaires has been distributed to collect data and has been analyzed using statistical software. Analyses such as percentage and correlation are been executed to differentiates and tabulate the data to readable results. The findings of the study believe could give the idea to the local government or local authority in providing better services to their community.

Highlights

  • Rapid development of information technology nowadays gives changes on the way we live and work substantially

  • The purpose of this paper is to explore personality traits of acceptance information system based on Big Five Personality traits namely openness

  • The statements for the questionnaire related with Openness Personality is taken from Big Five personality traits

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Summary

Introduction

Rapid development of information technology nowadays gives changes on the way we live and work substantially. The rapid growth of network nowadays resulted big impacts on people lifestyle How they perceive and the people acceptance on the services provided by the local government agencies. Even the government had spent a lot of money in proving the infrastructure to cater the needs of society, for example in 2019 the allocation budget estimated is more than RM 415,000,000.000 and this figure increases more to than RM 813,000,000.00 under The Ministry of Communications and Multimedia for year 2020 (Ministry of Finance, 2019). This shows the importance of the technology in these days. This study attempts to find out the relationship between the two variables which are openness and acceptance

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