Openness of Authorities and Trust in The Region: Assessment Tools Based on Social Mining

Abstract

The study attempts to use scientometric analysis methods, social mining tools, and econometric modeling to show the relationship between the level of trust in regional economic systems and the openness of authorities. At the same time, trust is considered a risk factor in the development of economic systems due to the significant influence of this informal institution on the activities of economic entities with decision-making. The scientometric analysis of publications on the topic of the work made it possible to establish an exponential increase in the number of scientific articles on trust, openness, social networks, and the corresponding analytical tools. The constructed network maps of keywords made it possible to identify the largest thematic clusters reflecting the concentration of scientific works in research areas, firstly, related to data, algorithms, and technologies for their analysis, network users, and secondly, reflecting various aspects of organizational and individual behavior and what this behavior determines. The quantitative substantiation of the relationship between the openness of public authorities and the trust and involvement of the population was carried out by conducting factor analysis and constructing a regression model. Due to this, the study proved that the level of trust is more influenced by user engagement, which allows us to show the importance of a qualitative representation of the activities of authorities in social networks to increase the level of trust.