Open Innovation via Crowdsourcing: A Digital Only Hackathon Case Study from Sweden

Abstract

This paper explores HacktheCrisis, the Swedish hackathon that was a response to the COVID-19 pandemic to address the challenges that it brought up. The main aims of the research were to explore the feasibility of the digital only COVID-19 hackathon as an open innovation method and to uncover the major issues that emerged during the HacktheCrisis hackathon in Sweden. The process and outcomes were assessed, leading to the lessons and development of recommendations for future health hackathons as an innovation in health care. We have found that conducting the virtual hackathon for COVID-19 resulted in significant growth in the digital health community in Sweden. Governments should be as fast as the private actors and citizens to address these challenges and to undertake organizational adaptations. Not only the hackathons, but the projects and processes after the hackathons should also be planned. Matchmaking between individuals and private and public actors should be facilitated throughout the year. Technology companies should provide platforms that facilitate flow of process with nice structures and user-friendly tools. Organizations were not ready to utilize the outcomes of these hackathons. Compared to public organizations, private organizations were faster to join hackathons.