Open government as the main aspects of evaluating the effectiveness of interaction between a state body and citizens

Abstract

The article analyzes the activities of central state bodies and local executive bodies in the directionof “Open Government” to assess the effectiveness of the interaction of the state body with citizens. Thestudy uses the method of content analysis, a sociological survey and the method of building a “Problemtree”. The theoretical, methodological and informational base of the research was the works of scientists,reports of the Accounting Committee of the Republic of Kazakhstan, the private foundation “CharitableFoundation “ZOR-RUKH” and the public foundation “Center for Applied Research Talap”. Based on theresults of the study, we have developed recommendations for transparency and accountability of statebodies. According to this approach, it is proposed to develop the concept of “Open Government” withbroad involvement of civil society. Improve the work of the Open Government portal with the use ofmodern communication channels to ensure uninterrupted and free access to government information forstakeholders. Secondly, proposals are made to improve the assessment of the degree of openness of thestate body. In this regard, it is proposed to introduce the following changes in the methodology for assessingthe effectiveness of interaction between a state body and citizens: according to the “Open Data”criterion, a qualitative indicator should be introduced that ensures the reliability and validity of publisheddata; According to the “Open normative legal acts” criterion, an indicator that evaluates the number of citizens who took part in the discussion of projects, the share of proposals accepted from them; Toavoid formalism when conducting Internet conferences and online broadcasting of open meetings, it isproposed to evaluate the “Open Dialogue” criteria by the number of participants, views and comments.Key words: open government, open dialogue, opens budget, open data, open regulatory legal acts,evaluation of the effectiveness of the state body.