OP0236-HPR The Implementation of a Novel Software Application (Midatabank) to Record, Triage and Manage Telephone Calls to the Leeds Rheumatology Outpatient’s Department

Abstract

BackgroundRheumatology telephone advice lines have become an integral part of rheumatology outpatient activities in recent years, falling within the remit of the clinical nurse specialists (CNS) workload. In a review...