Abstract

Ontologies are a technology recently used in technical communication (TC) to model information into a multidimensional net. They expand the modelling by taxonomy of metadata in TC. Any kind of relation between multiple classes and instances can be established. These ontologies can appear in the form of semantic correlation rules (SCR), which represent the connection between the metadata of the objects. SCR are used in connection with component content management systems (CCMS), semantic modelling systems (SMS) and content delivery portals (CDP) to deliver the appropriate amount of content in a more precise manner to the end user. In general, Ontology tools, CCMS and CDP are not based on the same ecosystem and therefore, they do not always work together effortlessly. A solution to this problem are exchange formats like the intelligent information Request and Delivery Standard (iiRDS), which enable a standardized information exchange between supported systems. Another solution would be compound information systems (CIS) like ONTOLIS, which combine a CCMS, CDP and SMS all in one. This paper aims to investigate the effect of SCR in the CDP of a CIS like ONTOLIS and to evaluate the use of exchange formats like iiRDS.

Highlights

  • The complexity of products and their variants has increased significantly in the last decades due to digitalization and globalization

  • The intelligent information Request and Delivery Standard was developed by tekom [5], which is the largest European association for technical communication (TC)

  • We focused on using the information Request and Delivery Standard (iiRDS) Open Toolkit because it is – at the current state of the iiRDS implementation – an easy way to produce iiRDS packages

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Summary

Introduction

The complexity of products and their variants has increased significantly in the last decades due to digitalization and globalization. The iiRDS package cannot only contain content, and metadata and ontology relations It provides a standardized set of metadata, which can be expanded to integrate existing customized metadata. They extend the core with additional metadata for machinery or software documentation In this project, we focused on the iiRDS core without domain extensions, because they did not fit our field and use cases. In addition to ontology modelling, the software can be used as a CCMS, CDP and as a delivery platform for metadata. It can serve as a terminology and localization manager, which we did not include, because it was not part of the project. QIRA is the proprietary graphic programming language of ONTOLIS and determines how the models can be used and displayed in the CDP [2]

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