Ontology Based Governance for Employee Services

Eleftherios Tzagkarakis,Haridimos Kondylakis,George Vardakis,Nikolaos Papadakis

doi:10.3390/a14040104

Eleftherios Tzagkarakis, Haridimos Kondylakis + Show 2 more

Open Access

https://doi.org/10.3390/a14040104

Copy DOI

Abstract

Advances in computers and communications have significantly changed almost every aspect of our daily activity. In this maze of change, governments around the world cannot remain indifferent. Public administration is evolving and taking on a new form through e-government. A large number of organizations have set up websites, establishing an online interface with the citizens and businesses with which it interacts. However, most organizations, especially the decentralized agencies of the ministries and local authorities, do not offer their information electronically despite the fact that they provide many information services that are not integrated with other e-government services. Besides, these services are mainly focused on serving citizens and businesses and less on providing services to employees. In this paper, we describe the process of developing an ontology to support the administrative procedures of decentralized government organizations. Finally, we describe the development of an e-government portal that provides employees services that are processed online, using the above ontology for modeling and data management.

Highlights

The progress made in the field of computers and among them in the field of networks and the internet has significantly affected all areas of our daily lives
We present on the one hand the development of an ontology to support administrative work and on the other hand, a good practice for the process of developing an e-government portal that will provide comprehensive services to employees
We propose a model for the development of e-government, through the development of individual specialized vertical ontologies developed with a bottomup approach and the interconnection between them

Summary

Introduction

The progress made in the field of computers and among them in the field of networks and the internet has significantly affected all areas of our daily lives. Our daily activities have the potential to be simplified and performed more efficiently This progress has affected the operations of the private sector and the operations of the public sector by introducing the concept of e-government. In this context, governments are trying to formulate a central digital policy, by delineating the axes and determining the directions for its development. Governments are trying to formulate a central digital policy, by delineating the axes and determining the directions for its development Their goal is to increase and improve the services provided electronically, with minimal physical interaction, reducing administrative burdens. Special emphasis has been placed on facilitating access to electronic services through more user-friendly interfaces and one-stop government points

Objectives

Methods

Findings

Conclusion