Ontology and semantic rules in document dispatching

Abstract

PurposeThe purpose of this paper is to demonstrate how the semantic rules in conjunction with ontology can be applied for inferring new facts to dispatch news into corresponding departments.Design/methodology/approachUnder a specific task domain, the proposed design comprises finding a glossary from electronic resources, gathering organization functions as controlled vocabularies, and linking relationships between the glossary and controlled vocabularies. Web ontology language is employed to represent this knowledge as ontology, and semantic web rule language is utilized to infer implicit facts among instances.FindingsDocument dispatching is highly domain dependent. Human perspectives being adopted as predefined knowledge in understanding document meanings are important. Knowledge‐intensive approaches such as ontology can model and represent expertise as reusable components. Ontology and rules together extend inference capabilities in semantic relationships between instances.Practical implicationsEmpirical lessons reveal that ontology with semantic rules can be utilized to model human subjective judgement as knowledge bases. An example, including ontology and rules, based on news dispatching is provided.Originality/valueAn organization can classify and deliver documents to corresponding departments based on known facts by following the described procedure.