Abstract
The use of online synchronous technology (web conferencing, text chat, and video chat) by social-service agencies for employee-related activities (recruitment, training, meetings, continuing education, and supervision), and client-related activities (visitation, case management, and education/training classes) has received minimal attention in the professional literature. This article describes these technologies, their examination in the literature, and potential barriers to their use in social-service agencies. The article also reports on a survey of social-service agency administrators in an upper Great Plains state who were asked about their use of online synchronous technology for employee- and client-related activities. Results indicate minimal use of the technologies for these purposes.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
