Online Learning Readiness and Satisfaction Among Undergraduate Students

Abstract

AbstractOnline learning has become a crucial part of the prevailing COVID-19 pandemic, but it is still less explored by past researchers. The aspect of online learning readiness is associated with the student’s satisfaction with the entire experience in the e-learning environment. Readiness can be referred to as the student’s competencies in managing online learning while satisfaction is referred to the learner's perception of the whole experience of the learning program. In order to further explore the relationship between both crucial aspects of online learning, the goal of this study is to determine the degree and the correlation between e-learning readiness and online learning satisfaction. The study involved 376 undergraduate students from Universiti Teknologi Malaysia (UTM). The Student Satisfaction Survey and the Online Learning Readiness Scale (OLRS) were the instruments employed in this study. The descriptive analysis results show that undergraduate UTM students’ overall level of online learning readiness and online learning satisfaction is at high level. Meanwhile, the Pearson correlation results showed a strong correlation between e-learning readiness and satisfaction with that learning among undergraduate UTM students. This indicates that both variables are positively correlated with the strength of the correlation being on a moderate level. Overall, this study supports the Model of Online Learning Readiness and Self-Determination theory, which states that the student's basic needs must be well met, which is their readiness. Hence, they will achieve self-determination that influences their overall satisfaction with e-learning.KeywordsOnline learning readinessOnline learning satisfactionOnline communication self-efficacy