Online learning and design lectures during the COVID-19 pandemic: A student's experience

Abstract

The COVID-19 pandemic of 2020 caused changes in learning patterns throughout the world. Higher education was unprepared to provide online lectures to students and different learning platforms only were used sporadically for courses. Negative experiences therefore arose from this new learning process. This study uses a qualitative strategy approach to analyze a survey distributed to 193 students in April 2020. The survey aims to examine the experience of students in attending online lectures. Survey questions that are open-ended questions were analyzed by the affinity diagram technique. Four themes were found to be issues in the negative experiences of online learning, namely the reliability of information technology infrastructure, management of online learning, social presence, and student motivation. The results of these findings are expected to provide input for universities to manage future online learning in higher education.