ONLINE HOTEL RESERVATION AND MANAGEMENT SYSTEM FOR THE COLLEGE OF INTERNATIONAL TOURISM AND HOSPITALITY MANAGEMENT (CITHM)

Glenda A Delizo,Mischelle A Esguerra

doi:10.24297/ijct.v10i1.3324

Abstract

This study aims to develop and design an on-line hotel reservation and management system for the College of International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It presents user-friendly features that will familiarize CITHM students on the online hotel reservation system, evaluate it and highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their front desk operation course. The researchers used the System Development Life Cycle and Microsoft Web Developer 2008 as the programming language.Â The developed software served as a tool for the students of CITHM to familiarize them on how to operate an online hotel reservation system. The developed software was an effective aid for the instructors in teaching the basic operations of hotel reservation system to their students. It also provided online security to protect privacy and financial information of clients.Â

Highlights

The Lyceum of the Philippines University with its continuing aim of providing quality education through excellent instruction and giving better facilities and resources had never stopped giving quality standards that the students should have to be able to compete locally and internationally.The College of International Hospitality Management (CITHM) of this institution, one of the province’s pioneer in providing future hoteliers and restaurateurs, aims to continuously produce topnotch graduates
One of the most important skills that HRM students should have is the knowledge of using an on-line hotel reservation system
This study aims to develop an on-line hotel reservation system for the College of International Tourism and Hospitality Management

Summary

Introduction

The Lyceum of the Philippines University with its continuing aim of providing quality education through excellent instruction and giving better facilities and resources had never stopped giving quality standards that the students should have to be able to compete locally and internationally. The College of International Hospitality Management (CITHM) of this institution, one of the province’s pioneer in providing future hoteliers and restaurateurs, aims to continuously produce topnotch graduates. The college imbibes in the students the basic principles and knowledge that will help them in the analysis and understanding of the complexities of hotel and restaurant business, to produce skilled and knowledgeable chef, food supervisors, hotel managers, reservation clerks, front desk managers, sales representatives of hotel and other related works. One of the most important skills that HRM students should have is the knowledge of using an on-line hotel reservation system. Online users can compare prices and facilities at different hotels

Objectives

Methods

Conclusion