Abstract

With the spread of COVID-19, online healthcare is rapidly evolving to assist the public with health, reduce exposure and avoid the risk of cross-infection. Online healthcare platform requires more information from patients than offline, and insufficient or incorrect information may delay or even mislead treatment. Therefore, it is valuable to predict users’ privacy disclosure behaviors while fully protecting their information, which can provide healthcare services for users accurately and realize a personalized online healthcare environment. Compared with the traditional static online healthcare platform user privacy disclosure behavior influence factor analysis, this paper uses multimodal fusion and group profile technology to build a user privacy disclosure model and lay the foundation for personalized online healthcare services. This paper proposes a cross-modal fusion modeling approach to address the problem that the information of each modality cannot be fully utilized in the current online healthcare privacy disclosure modeling. A multimodal user profile approach is used to construct personal and group profiles, and the privacy disclosure behavioral characteristics reflected by both are integrated to realize accurate personalized services for online healthcare. The case study shows that compared with the static unimodal privacy disclosure model, the accuracy of our method gains significant improvement, which is helpful for precision healthcare services and online healthcare platform development.

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