Abstract

This article explores the current status and future growth of Online Dispute Resolution in the digitally transforming world. As we all know COVID-19 has been a catalyst of digital transformation, since the initial lockdown in March 2020, the entire working infrastructure had to shift online to adhere to the social distancing norms implemented by the majority of countries. Various public health measures provide some kind of hope that the pandemic can be contained, if not eliminated. The COVID-19 continues to pose enormous health and socio-economic challenges for the world especially to the Judicial framework. The disrupted court operations across the world have prompted judges to postpone nonessential proceedings and conduct others through video or phone which has to lead to further collection of backlog cases in the court. On the other hand, the transition of ADR in the online ecosystem boosts its reach and made it more economical and easily accessible and it can be clearly seen the ADR mechanism is on a right track and to become the preferred way to solve disputes for future parties involved in the conflict.

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