Abstract

E-commerce has grown over recent years in a manner unparalleled in any other industry sector. In the UK, 19% of Web users have made purchases online; this figure represents a 100% increase in the number of UK users shopping online since 1998. Similarly, use of the Internet for Business-to-Business transactions has increased dramatically both in the UK and globally. Thirty seven percent of companies in the UK now have Web sites; this is representative of the growing number of organizations that choose to conduct business online.

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