Online Dispute Redressal – A Blessing or Havoc

Abstract

The role of online dispute resolution in arbitration of conflicts and objections in the most effective and expeditious manner known to date should no longer be neglected. For some, on- line education is a wonderful thing because it is very convenient and open to all but there are those who say that it may cause even further complexities and bewilderment. This paper takes a look into the advantages and constraints of Online Dispute Resolution, evaluating their effect on the different interest groups and the whole judicial system. Digital dispute redressal analysis is designed to examine various aspects and tell us whether this tool serves as an effective solution or the potential source of problems in the legal landscape. In the digital age, with the advent of online platforms, it is digitalization not only we have innovated but also the process of resolution of disputes. This paper examines and explore the nuanced online dispute redressal space, where they can be classified as either a blessing or creations of chaos. This research explores the utility of ODR by giving its pros and cons. A successful pursuit of the study is expected since it shall provide insights into the effectiveness, fairness and impact of ODR on judicial systems and society. The paper evaluates the process of ODR platforms, their technological foundations, the way they increase the access to justice while looking at the problems such as data security, cyber threats or algorithmic prejudice. Moreover, this paper examines the role of regulatory frameworks in forming the narrative of ODR and suggests approaches for extracting the most out of the ODR system while at the same time preventing possible inherent problems associated with it. By pointing out the relationship between technology, legal aspects and people's behaviour, this study leads to complex understanding of the implications of online dispute redressal making the ground for proper policy making and justice advancement in the digital age.