Online Discussion Groups

Abstract

An online discussion forum is an environment on the World Wide Web for holding discussions, or the Web application software used to enable these discussions. Web-based forums, which date from the mid 1990’s, are also commonly referred to as Web forums, message boards, discussion boards, discussion forums, discussion groups, and bulletin boards. Similar to other elements of the early World Wide Web, online discussion groups were built around common interests, with participants self-selecting membership in a particular online community. These early discussion groups focused on technical aspects of online environments, early self-referential and technical discussions related to the nature, construction, and maintenance of the World Wide Web itself. The content of these early discussions was determined by the nature of these early adopters. As use of the Internet gradually permeated society, the use and content of online discussions evolved as well. A principal area of interest in the current use of online discussion groups is in education. While corporations and other business forms make use of online forums, the evolving and increasing integration of online discussions into educative efforts, enhanced by the proliferation of online education, makes education the area most impacted by this relatively recent development in communication. As Nonnecke and Preece (1999) have described, research in electronic discussion groups has focused on a number of areas, including the nature of online communities (Wellman, 1997), the development of friendship (Park & Floyd, 1996), the role of empathy in group discussions (Preece, 1998), and the differences between men and women (Roberts, 1998). Additional work has been done on specific kinds on online communities, for example, therapy (King, 1994), education (Hiltz, 1993), business (Sproull & Keisler, 1986), and health support (Preece & Ghozati, 1998).