Abstract

Mindy Owen, RN, CRRN, CCM, has worked as critical care neurosurgery, and rehabilitation, charge nurse of a neuro ICU and step-down unit at Milwaukee County Medical Complex, and helped design, develop, and implement an SCI-TBI rehabilitation at Wesley Regional Medical Center in Wichita, Kansas. She was the 1st Regional Director of C.M. for Intracorp. She is a Charter Board member and Past President of CMSA. Address correspondence to Mindy Owen, RN, CRRN, CCM, 4613 Coral Springs, Florida 33067 ([email protected]). The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us (Peter Moran at: [email protected] or Mindy Owen at: [email protected]) so we may include them in future articles.

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