Abstract

Social firms are located on the general labor market and employ 30–50% of severely disabled people. Findings on personal and work-related impacts for employees and supervisors during the COVID-19 pandemic are not yet available and will be investigated in the present study. Using the approach of a method triangulation, focus groups with employees and individual interviews with supervisors of several social firms from the North of Germany were combined and collected in parallel. Between July and November 2020, 16 semi-structured telephone interviews with supervisors and three focus groups with 3–6 employees each working within the same team (14 employees in total) were conducted. Both formats were recorded, transcribed, anonymized, and analyzed by using Mayring’s qualitative content analysis. Because a large proportion of the employees and supervisors interviewed worked in the gastronomy sector, they were particularly affected by the “restriction of social contacts” beginning in March 2020. Hygiene and distance regulations were implemented and personnel planning and distribution of work were adapted. Challenges were raised for employees with disabilities due to the implementation of hygiene and distance regulations, a sudden loss of work, lacking routines, additional work, a lack of movement, social contacts and financial challenges. Both employees and supervisors reported fears of infection, conflicts, additional work and fears of job loss. Additionally, supervisors dealt with less staffing, challenges in detaching from work and a strained economic situation. Overall, new insights were gained into the work-related impacts for employees and supervisors in inclusive workplaces during the current COVID-19 pandemic but further research on health-promoting structures is needed.

Highlights

  • IntroductionSARS-CoV-2 (severe acute respiratory syndrome coronavirus type 2) is a new coronavirus that was identified as the cause of COVID-19 (coronavirus disease 2019) in early 2020 and spread throughout the world ever since [1]

  • SARS-CoV-2 is a new coronavirus that was identified as the cause of COVID-19 in early 2020 and spread throughout the world ever since [1]

  • Likewise, participating supervisors underlined positive sideeffects during the early stages of the pandemic. Both target groups informed about fears of infection with SARS-CoV-2, conflicts when working in different departments, additional work and fears of job loss

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Summary

Introduction

SARS-CoV-2 (severe acute respiratory syndrome coronavirus type 2) is a new coronavirus that was identified as the cause of COVID-19 (coronavirus disease 2019) in early 2020 and spread throughout the world ever since [1]. Various measures have been initiated in Germany. In March 2020, the federal and state governments agreed on a comprehensive “restriction of social contacts” including interventions for social distancing. Restaurants and numerous other companies were closed. In May 2020, a gradual reopening of public life began with stores, gastronomy, other services, and cultural institutions allowed to gradually reopen under hygiene and distance regulations. Social contacts were again to be reduced to a minimum and staying in public was restricted to small groups. Numerous facilities were closed again, such as cultural, gastronomy and service establishments. In December 2020, infection control measures were further

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