Abstract
PurposeThe purpose of this paper is to examine the onboarding process with reference to the change management model ADKAR to improve effectiveness.Design/methodology/approachChange management phases and project management phases of the ADKAR model are applied to onboarding process, and onboarding activities are analyzed.FindingsThe change management approach and project management approach provide a systematic design and implementation plan for onboarding.Originality/valueHR professionals can plan a customized, systematic, and holistic onboarding program covering technical and non-technical aspects in terms of knowledge, skills, abilities, and behavior.
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