On the Specific Role of Electronic Document and Record Management Systems in Enterprise Integration

Abstract

The paper aims at providing practical insight into the specific role of electronic document and record management systems (EDRMSs) in the process of enterprise integration (EI) to provide organizational data flow. Based on a case study with the ERDMS Amphora, we identify enabling factors for enterprise integration in order to provide interoperability, where we consider both technological and organizational factors. An EDRMS is not a standalone system, and it must interact with many systems used in organization. In this paper, we discuss some certain information flows based on the EDRMS Amphora and related system.