On the Relationship between Organizational Trust and Change and the Mediating Role of the Commitment to Change in Sanandaj Insurance Companies

Heidar Golisyvanani,Parastoo Sedaghat

doi:10.5901/mjss.2015.v6n6s6p252

Abstract

This study examined the relationship between organizational trust and change and the mediating role of the commitment to change in Sanandaj insurance companies. The population of this study (N=159) includes the employees of Sanandaj insurance companies. Using classified random sampling with proportional allocation to the population size of each company, 112 insurance companies' employees and managers were selected as samples of this study. Questionnaires were used to collect data. The data was analyzed by statistical software in both descriptive and inferential levels, using structural equation modeling. The questionnaires' reliabilities were calculated by Cronbach's alpha coefficient. The reliabilities of organizational trust, organizational change, and commitment to change questionnaires were .857, .786, and .761, respective. All assumptions were confirmed at the 95% confidence level and the results revealed that organizational trust has had a significant effect on the organizational change. With regard to the extent of impact on the organizational change, the horizontal aspect of the trust ranked first. Vertical aspect of the trust and institutional trust ranked second and third, respectively. DOI: 10.5901/mjss.2015.v6n6s6p252

Highlights

Today, all aspects of human life including science and technology are quickly experiencing changes
If there was no need for change, evolution, and innovation, human had still remained in the early human life of and perhaps at the level of animal life and no changes would occur in his knowledge, attitudes and behavior
The aim of this study is to examine the relationship between organizational trust and organizational change and the mediating role of commitment to change in Sanandaj insurance companies

Summary

Introduction

All aspects of human life including science and technology are quickly experiencing changes. In order to survive and be dynamic, organizations are forced to have constant changes and innovations. The world is constantly changing and according to Drucker, the only constant issue is change in today's world. If there was no need for change, evolution, and innovation, human had still remained in the early human life of and perhaps at the level of animal life and no changes would occur in his knowledge, attitudes and behavior. If human beings do not have the variability and reforming features, they had remained within their narrow thinking framework and their progress was blocked. In today's competitive world, the need for rapid organizational change and managing it is one of the basic conditions for the success of the organizations

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