Abstract
Over a decade after the iPhone was first commercialized, screen-based tactile interfaces have become our primary means for interacting with computational technologies; although thanks to recent developments in Machine Learning (ML), gesture and voice control mechanisms will become more common. Smart technologies and what we end up defining and recognizing as robots will determine the practical principles, and the type of experience designers will be able to shape. To understand where the future of User-Centered Design and User Experience will take us, we need to understand how we got to where we are. The main goal of this chapter is clarifying what may be understood by User-Centered Design and User Experience. To do so, it will look at the period between the late 1960s and early 1980s, when Personal Computing and the ensuing democratization of technology forced designers to think about their users honestly.
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