Abstract
In order to put forward policy suggestions for improving the service efficiency of public TCM hospitals in Hubei Province, the statistics of 94 public TCM hospitals of Hubei Province in 2017 was collected by using the comprehensive statistical management information system of TCM there, and the service efficiency of TCM hospitals was analyzed with the DEA-BCC model. The research showed, in 2017, the average technical efficiency, pure technical efficiency and scale efficiency of public TCM hospitals in Hubei Province were 0.919, 0.939 and 0.979 respectively. There were 27.7% of hospitals with effective DEA, 39.4% with effective pure technical efficiency, 31.9% with effective scale efficiency, and 61.7% of public TCM hospitals with diminishing returns to scale. The pure technical efficiency is an important factor restricting the effective DEA of TCM hospitals in Hubei Province, and the scale efficiency also has to be improved. The service efficiency of grade Ⅱ hospitals of TCM are better than that of grade III, and hospitals in central regions are better than that of eastern and western regions. Therefore, local hospitals should take tailored reforms to improve service efficiency according to local conditions.
Highlights
As the treasure of ancient Chinese science, TCM is an important part of China's health service
Hubei Province is committed to building a powerful province of TCM and promoting the revitalization and development of TCM, among which the improvement of the TCM service system has always been the focus of work
As an important undertaker of TCM service, public TCM hospitals' service ability and efficiency are directly related to the overall effectiveness of the TCM service system
Summary
As the treasure of ancient Chinese science, TCM is an important part of China's health service. Hubei Province is committed to building a powerful province of TCM and promoting the revitalization and development of TCM, among which the improvement of the TCM service system has always been the focus of work. As an important undertaker of TCM service, public TCM hospitals' service ability and efficiency are directly related to the overall effectiveness of the TCM service system. This study analyzed the operational efficiency of public TCM hospitals of Hubei Province in 2017 with the Data Envelopment Analysis (DEA) method and provided a decision-making basis for improving the operational efficiency of hospitals
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