On-demand car servicing application

Abstract

The majority of people, in our today’s fast-paced world, find it difficult to book a suitable date and time for their vehicle to be serviced/repaired that fits their overly tight schedule. Keeping in mind that in order to get their vehicle repaired, the client has no other option but to bring their vehicle to the mechanic on their own and figure out how to pass the time. They may either wait till their car is repaired or return home or to work whilst also determining their travel choices. Exactly these issues generally postpone regular car servicing, which may lead to an increase of unmaintained vehicles on the road, causing additional traffic problems e.g., car accidents. The aim is to build such an application which will provide car owners with a convenient, time-saving and personalized car servicing experience, aiding them in preserving the quality and longevity of their cars. The application eliminates the necessity for customers to drive their vehicles to a certain location by enabling them to arrange a service that is suitable for them. The application will assist service providers in improving their customer service through two software versions. The first is a web-based version for administrators, allowing them to manage bookings and add or delete services. The second version is a mobile application reserved specifically for the mechanics where they can access their assigned services and communicate with customers by sending requests for additional recommended services for their approval. Overall, the application provides a comprehensive approach to car maintenance which allows the customers and the service providers to have a systematic view of the issues at hand as well as a technological enhancement of services that ensure value to the users.