Abstract
Abstract A multichannel queueing system with ordered entry and no waiting line is considered under the assumption of Poisson arrival and negative exponential service with a different rate in each channel. For the system with two or three heterogeneous servers, the best servers' arrangement is established by interchanging the order of servers to decrease the overflow probability and thereby increase the number of items serviced per unit time. The system considered is a simplified model for a production system with a closed loop conveyor.
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