Abstract

This paper looks at the effects of the globalisation and economisation strategies of IT companies on the work experiences, consciousness and ‘interest orientations’ of highly-qualified employees in the field of software development and services. Drawing on a range of qualitative research projects, the authors explore the ways in which the interest orientations of white-collar workers in the IT industry have changed. They conclude that a new insecurity is emerging concerning work content and job stability even on the part of these highly-qualified employees. They mostly ascribe this to the pressures of internationalisation and, more specifically, to the offshoring strategies of companies. As a result, the traditional ‘focus on contribution’ of highly-quaified workers is being eroded. This change in interest orientation is complex and partially contradictory. Nevertheless, there is a distinct tendency toward a new employee orientation among these white-collar workers. It remains to be seen in what direction this orientation will develop and, more specifically, what forms of action will emerge in pursuit of these perceived interests.

Highlights

  • This paper looks at the effects of the globalisation and economisation strategies of IT companies on the work experiences, consciousness and ‘interest orientations’ of highly-qualified employees in the field of software development and services

  • Highly-qualified employees seemed to be spared from this development

  • At the centre of this development are a number of trends including the internationalisation of software development and IT services, the creation of ‘shared services centres’ in low-wage regions in which companies centralise administrative activities such as accounting and travel expense processing (‘business process outsourcing’) and the internationalisation of the research and development departments of large-scale enterprises which are establishing development locations in lowwage countries

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Summary

Andreas Boes and Tobias Kämpf

Andreas Boes is a social researcher at the Institute for Social Science Research, Munich (ISF München) and an associate lecturer at the Technical University of Darmstadt, Germany. Tobias Kämpf is a social researcher at the Institute for Social Science Research Munich (ISF München), Germany.

Research background
Offshoring and the new insecurity
Full Text
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