Abstract
This study aims to explore the information about industry needs for office communication competence in the 4.0 industrial revolution era. Competency suitability is one of the things supporting objective achievement of vocational education implementation. The development of office communication competencies also needs to be scrutinized and adjusted so that students can learn both at school and industry. This research is a case study research conducted using a descriptive method with qualitative approach and analyzed using the Miles & Hubberman model which includes stages of data reduction, data presentation, data verification, and data inference. The results of this study indicate that office communication competencies explicitly contained in the 2013 revised edition of the 2017 curriculum are still relevant to be taught in schools and are still needed in the industry. Several competencies need to be updated and added to support students' skills in dealing with the development of work in the industry related to office communications in the 4.0 industrial revolution era to improve the office work effectiveness, such as (1) information management using social media, web, and online application of goods or services sales; (2) mastery of communication using social media, the web, and online application of goods or services sales; and (3) mastery of international languages.
Highlights
This study aims to explore the information about industry needs for office communication competence in the 4.0 industrial revolution era
The development of industry needs in the 4.0 industrial revolution era which emphasizes the digital form of the economy, digital relationships, artificial intelligence, robotics technology, and big data technology needs to be observed by Vocational High School in Indonesia to prepare graduate competencies that are in line with industry needs (Hasanudin, Budiyono, & Asrori, 2019)
This study aims to explore information related to office communication competencies needed by industry in the 4.0 industrial revolution era which can be learned by students of the Office Automation and Management Program (OAMP) in preparing themselves before entering the industry
Summary
Competencies that must be achieved by students can be seen in the revised edition of the 2013 curriculum. Office communication competencies in Vocational High Schools are implicitly in the 2013 revised edition of the 2017 curriculum which is included in the subject of Automation in Public Relations and Protocol, and some basic competencies in the subjects of Simulation and Digital Communication, Administration, Office Technology, and Correspondence. It is just that sometimes some competencies have developed in line with the needs of the office and technological advances, but the basis of the development of these competencies is still relevant to be studied by students. It is proved by the results of interviews conducted by researchers in which the informants have been coded by their characteristics
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