Abstract

The offshore outsourcing of software-production services to places outside of the established networks in well-developed core economies is a dynamic and topical aspect of contemporary reorganizations in the software-development industries. Software production and related information technology services are outsourced to firms offshore or, more specifically, to places where labor skills appropriate to these industries are available at lower costs. Notable offshore destinations include: India, Russia, Ireland, Israel, Romania, and Ukraine, among several others. The offshore outsourcing of software production involves complex introductions, reorganizations, and compositions of production chains and management structures in the continuing negotiation of how relations and work processes will be governed across spaces. The author documents the roles of certification—ISO 9000 and CMM—as new governmental forms that shape understandings, perceptions, and strategies for becoming recognized within the offshore. Drawing on field research with over twenty firms in St Petersburg, Russia, the author proposes that certification is an emergent form of governance that embodies specific processes of globalization.

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