Abstract
The aim of every legal system founded on the rule of law that strives for the principle of legal certainty is to achieve effective liability to the highest extent possible. In the Serbian public administration, the long-term avoidance of accountability for different illegal acts has weakened the liability of employees who also do not feel they will be held accountable for their acts. They do not believe that an appropriate sanction is prescribed for this type of conduct. This is the case of the institutionalized forms of legal accountability, whose enforcement actions are regulated by law. We might assume the kind of the existing awareness about accountability in terms of moral norms and corresponding provisions of a soft law character The perspective of citizens on trust in public administration is largely neglected in the discourse of administrative ethics and accountability.
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