Abstract

BackgroundFirefighters are exposed to a wide range of occupational stressors due to the nature of their job. Multi-criteria decision-making technique (MCDM) is a method for identifying, evaluating, and preventing occupational stressors among firefighters. The purpose of this study was to identify and prioritize the occupational stressors among firefighters using the fuzzy delphi method (FDM) and fuzzy analytical hierarchy process (FAHP). MethodsThis qualitative-descriptive study was carried out in two stages. First, the most important occupational stressors of firefighters were identified and screened using a systematic review of scientific references and expert opinions based on the FDM. Then, all of the screened stressors were weighted and prioritized by the FAHP using the opinions of experts. All results were analyzed using Excel software. ResultsAmong, the 52 occupational stressors of firefighters identified in the first stage, 27 stressors were selected to enter into the FAHP. The FAHP results showed that among the four main dimensions, the weight of managerial factors (0.358) was more than other dimensions. The overall result of the study, regardless of the stressors’ main dimensions showed that the most important stressors among firefighters were financial strain due to inadequate pay, fear of explosion at incident scenes, toxic smoke, and gases produced at fires and lack of attention given to job safety by management, respectively. ConclusionAccording to the results of the study, most occupational stressors of the firefighters are caused by organizational factors. Therefore, the implementation of management strategies to reduce the occupational stress of firefighters is recommended.

Highlights

  • Firefighting is a dangerous and stressful job due to direct exposure to harmful agents and stressful situations as well as high health risks (Burbeck et al, 2002; Ray et al, 2006)

  • The present study aimed to identify and prioritize occupational stressors among firefighters using existing records and experts' opinions through fuzzy delphi method (FDM) and fuzzy analytical hierarchy process (FAHP) techniques

  • Prioritization of occupational stressors, regardless of their main dimensions, indicated that the most important stressors among firefighters were financial strain due to inadequate pay, fear of explosion at incident scenes, toxic smoke, and gases produced at fires, lack of attention given to job safety by management and shortage of technicians for missions, respectively (Figure 7)

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Summary

Introduction

Firefighting is a dangerous and stressful job due to direct exposure to harmful agents and stressful situations as well as high health risks (Burbeck et al, 2002; Ray et al, 2006). The purpose of this study was to identify and prioritize the occupational stressors among firefighters using the fuzzy delphi method (FDM) and fuzzy analytical hierarchy process (FAHP). The most important occupational stressors of firefighters were identified and screened using a systematic review of scientific references and expert opinions based on the FDM. The overall result of the study, regardless of the stressors’ main dimensions showed that the most important stressors among firefighters were financial strain due to inadequate pay, fear of explosion at incident scenes, toxic smoke, and gases produced at fires and lack of attention given to job safety by management, respectively. Conclusion: According to the results of the study, most occupational stressors of the firefighters are caused by organizational factors. The implementation of management strategies to reduce the occupational stress of firefighters is recommended

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