Occupational Burnout Levels of Workers employed as Regular and Permanent Workers in the Affiliated Institutions of Konya Provincial Directorate of Family and Social Policies

Yalçın Tükel,Kadir Sipahi,Samet Aktaş,Turgut Kaplan,Davut Atılgan

doi:10.51383/ijonmes.2018.21

Abstract

The purpose of this study is to examine the occupational burnout levels of Personnel Employed in Provincial Directorate of Konya Family and Social Policies and its Institutions according to different variables. The sample of the study is the Provincial Directorate of Konya Family and Social Policies and affiliated organizations. Maslach Burnout Inventory was used in the study. As a result of the research; it is observed that burnout sub-levels of Konya Family and Social Provincial Directorate employees was significant in the level of personal achievement according to age status and it is observed the presence of desensitization in gender category. In other categories, no findings were found in the name of burnout.

Highlights

Nowadays it is necessary to communicate and face to face interaction in many professions
Whether we are aware or not, our most important resource is our labor in order to be able to sustain the continuity of our lives
Every morning we go out to present our workforce to the service of our community

Summary

Introduction

Nowadays it is necessary to communicate and face to face interaction in many professions. It is observed emotional burnout reactions on the people who work face to face interaction intensely (Cordes and others 1997). Burnout is a situation that reveals itself in the feeling of exhaustion felt in physiological and emotional areas as a result of the inability to cope with living stress due to the nature of profession as when working in occupational groups that require intensive communication with people (Antoniou 2000). The notion of burnout has been intensively studied in recent years with regard to different fields of business. Maslach and Jackson identify fatigue as emotional burnout syndrome, depersonalization, and lack of personal accomplishment ( Maslach and Jackson, 1981)

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