Abstract
At a time when rates, employment demands, insecurity and stress are on the rapidly increasing, exhaustion and stress are becoming an everyday reality for more and more professionals, with detrimental effects on their health, family and professional relationships. The aim of the study is to evaluate statistically significant differences of professionals between general and mental health hospitals. A questionnaire survey was carried out on 128 employees in general health units and 99 employees in mental health units, in Athens, Greece. The results showed statistically significant differences in the variable of personal achievement to a significant level. Employees in mental health units provide a higher average value for this variable than employees in general hospitals. The variable of personal achievement demonstrated statistically significant differences between employees of different age groups, marital status and educational level. Older employees, married employees and lower-level educated employees have been identified to have a higher mean value as a variable of personal achievement. Statistically significant differences were observed in relation to emotional exhaustion factor among employees of different specializations. Nurses, and subsequently physicians, report higher mean values for emotional exhaustion than managers and paramedical employees who report lower mean values for this variable. Enhancing awareness of the phenomenon of occupational burn-out can lead to development of effective intervention measures aimed at improving the well-being of medical and nursing staff, assuring the best possible outcome with the least possible medical risk and optimizing maximum possible health risk of patients.
Highlights
The term “professional exhaustion” was used for the first time in scientific literature in 1974, and so far no definition has been established for this occurrence (Freudenberger, 1974)
The results showed statistically significant differences in the variable of personal achievement to a significant level
The survey included a total of 227 respondents, 99 of whom work in psychiatric hospitals and 128 in general hospitals
Summary
The term “professional exhaustion” (burnout) was used for the first time in scientific literature in 1974, and so far no definition has been established for this occurrence (Freudenberger, 1974). Of the aspects of the working environment correlated with the occupational burnout of medical and nursing staff, those consistently recognized as the most relevant entail workload (Biaggi et al, 2003; Campbell et al, 2001; Gabbe et al, 2002), high-stress levels (Ramirez, et al, 1995; Visser, et al, 2003), the rise of conflicts with colleagues, supervisors or patients’ relatives (Fujiwara et al, 2003; Jenkins & Elliott, 2004), social support provided from colleagues and superiors (Kalliath & Morris, 2002), job satisfaction (Shanafelt et al, 2002), the equilibria of work-life and personal life (Guntupalli & Fromm, 1996; Grunfeld et al, 2000), the sense of control and autonomy (Aiken et al, 2002), the sense of purpose and wellbeing (Vahey et al, 2004), the in-person skills (Robinson, 2004), the training of communication skills (Fothergill, et al, 2004) and, the earnings relating to employment (Duquette et al, 1994). Burnout syndrome directly affects health care employees by reducing their employees’ satisfaction and increasing their turnover rate, and by triggering psychological symptoms, low morale, and drug and alcohol abuse (Abushaikha & Saca-Hazboun, 2009; Leiter & Maslach, 2009; Vahey et al, 2004)
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