Abstract
Introduction: Emotional intelligence is a decisive factor for adaptation to the work environment.Objective: To inquire into the employment location and the correlation between perceived quality of work life, emotional intelligence and stress coping strategies in graduates of a university from Manizales.Materials and methods: Analytical cross-sectional design. From a population of 1 245 graduates, 149 were asked about their working conditions using the CVP35 questionnaire on quality of work life, the TMMS-24 questionnaire on emotional intelligence, and the CRI-Y questionnaire on stress coping strategies.Results: 88.6% of the respondents work; 51.7% of them have a full-time job. In the CVP35, 53% of the participants were classified in the “quite a lot” category for the workload domain, 63.1% for the intrinsic motivation domain, 51.7% for the managerial support domain, and 4% for the perceived quality of life domain. Regarding the TMMS-24 questionnaire, 59.1% should improve their perception, 48.3% have an adequate level of comprehension, and 51% have adequate regulation. The level of emotional intelligence positively influences both the perception of quality of work life (QWL) and the type of stress coping strategies that are used.Conclusions: Emotional intelligence has a significant influence on young professionals’ perception of QWL, and thus on their work performance; therefore, their comprehensive training requires the inclusion of emotional competences in the different curricula in order to counteract the negative effects of work stress to improve their perception of QWL, so that, this way, they have a better work performance and a higher productivity when they enter the labor market.
Highlights
Emotional intelligence is a decisive factor for adaptation Introducción
Emotional intelligence has a significant influence on young professionals’ perception of quality of work life (QWL), and on their work performance; their comprehensive training requires the inclusion of emotional competences in the different curricula in order to counteract the negative effects of work stress to improve their perception of QWL, so that, this way, they have a better work performance and a higher productivity when they enter the labor market
The survey was responded by 149 graduates with an average age of 28 years: 63.1% were women, 39.6% were classified in socio-economic level 4 —middle class, 60.4% were from Manizales, 55.1% resided in this city, 79.1% studied during the day, 55.7% graduated in 2013, 15.5% were graduates from the Psychology program, and 88.6% worked; of the latter, 51.7% had a full-time job
Summary
Emotional intelligence is a decisive factor for adaptation Introducción. La inteligencia emocional es un factor decisivo en la to the work environment.adaptación laboral. QWL is a complex, integrating and comprehensive concept [3] that affects well-being, alludes to the perception of work experience in subjective (how it is perceived) and objective (safety, occupational hygiene) conditions, and includes psychological, contextual and interactive processes with other people and with the environment. In this regard, Segurado-Torres & Agulló-Tomás [2] emphasize the need for evaluating psychological and subjective components, quality of the environment, satisfaction, health and perceived well-being. Locke [4], quoted by Chiang-Vega & San Martín-Naira [5], defines QWL as a pleasant and positive emotional attitude according to the self-perceived work experiences, or as an emotional response to the work environment; it is influenced by personal and work expectations, needs and aspirations delimited by individual history.
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