Abstract
The effect of the Internet databases offered by IBM and by the USPTO on a US patent and trademark library is described. For example, document delivery has declined significantly. Implementation of a substantial price reduction by the library for this service has arrested the decline. A charged trademark search service has been launched on the back of an increased number of statutory trademark applications in the USA, and is proving popular. Another activity, awareness of IP issues, has also been expanded, especially on their website. The author concludes that the net result of all these changes is hard to predict. However she foresees that the collating of statistics on the number of users, the nature of their research, and their affiliation, will increasingly be needed as the Internet Intellectual Property services further impinge on the work of traditional patent information providers.
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